Ascending Wisdom

PRIVACY POLICY

Introduction to Ascending Wisdom Privacy Policy

Ascending Wisdom intends by this privacy statement to demonstrate our commitment to privacy. Protecting the privacy and security of your personal information is a priority and we believe that a single, comprehensive privacy policy that is straight forward and clear is in the best interests of customers and businesses.

About this Policy

This Privacy Policy describes how Ascending Wisdom collects, uses, and shares personal information of users that interact with Ascending Wisdom, which consists of websites owned, operated and managed by Ascending Wisdom, including each website that links to this Privacy Policy. We will also outline the controls and choices you have around when and how you choose to share your personal data.

Changes to this Privacy Policy

Ascending Wisdom has been working with many people and changing lives for many years and that means periodically, we will update this Privacy Policy. We reserve the right to change the provisions of this Policy at any time. Your use of the websites constitutes consent to any changes in the Policy as in effect on the date of such use.

Data Collected

When you interact with our site(s), we collect two types of information: Personally Identifiable Information (PII) and Non-Personally Identifiable Information (NPII). The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the “GDPR”). Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

Ascending Wisdom complies with its obligations under GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorized access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

Our online e-newsletter(s) asks users to give us contact information including name, e-mail address, and other optional communication preferences such as topics of interest, products of interest, birth date and gender.

You may also provide Personal Information directly to us through interacting with special offers or free content; participating in surveys, sweepstakes or contests; and requesting services or information. Your information may be used to provide you with the content or service requested, more information, or for other promotional and marketing purposes. You may opt-out of the use of your Personal Information for marketing purposes at any time by contacting us to opt-out by emailing  info@ascendingwisdom.co.uk.

To fulfill order requests, we collect contact information including name, billing address, shipping address and  financial payment information. We do not store your credit card data.

Our website includes customer testimonials and product reviews where you may post information, or we may post information with your consent.

Ascending Wisdom Use of Data

Ascending Wisdom may use your personal information to:

Provide products and services.

Send requested product or service information.

Send marketing communications through subscribed channels about news, products, offers and events.

Send you emails to otherwise respond to questions, concerns and customer support inquiries.

Enable us to process orders for products and services from Ascending Wisdom websites.

Send email confirmations, receipts and other transactional emails related to orders from Ascending Wisdom websites.

Administer membership records.

Contact you (where necessary) in relation to orders.

Maintain our own accounts and records.

Improve the services we offer you, or the functionality of our site(s) and ensure technical functionality.

Process your payment or prevent or detect fraud.

Marketing Ascending Wisdom Products and Services

We may use Personal Information to provide you with materials about offers, products, and Services that may be of interest, including new content or Services. We may provide you with these materials by phone, postal mail, facsimile, or email, as permitted by applicable law. Such uses include:

To tailor content, advertisements, and offers.

To notify you about offers, products, and services that may be of interest to you.

To provide Services to you.

For other purposes disclosed at the time that Individuals provide Personal Information, or

Otherwise with your consent.

You may contact us at any time to opt-out of the use of your Personal Information for marketing purposes, as further described in this Privacy Policy.  

Your Rights & Controlling Use of Your Data

You have the right to ask us not to use your personal information for direct marketing purposes. You also have the right to request a copy of the personal information that we hold about you and to have any inaccuracies rectified. Please note that, as permitted by law, we may charge a nominal fee for information requests and may require you to prove your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.

Please contact Ascending Wisdom to request the removal of your PII from our database or to no longer receive future communications. Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

The right to request a copy of your personal data which Ascending Wisdom holds about you;

The right to request that Ascending Wisdom corrects any personal data if it is found to be inaccurate or out of date.

The right to request your personal data is erased where it is no longer necessary for Ascending Wisdom to retain such data;

The right to withdraw your consent to the processing at any time.

To exercise all relevant rights and for queries please contact us at info@ascendingwisdom.co.uk

We trust the above information is clear and understood and we thank you for taking the time to read it.

 

Effective Date: 1 January 2020

Updated: 1 April 2020